Terms of service

Terms of Service

North Boutique — Purchase Terms & Conditions | Last Updated: September 2026

Welcome to North Boutique (accessible via www.north-boutique.com). Throughout the site, the terms “we”, “us”, and “our” refer to North Boutique. By accessing our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), alongside our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before using our website. These terms apply to all users of the site, including browsers, customers, merchants, and content contributors. If you do not agree to all terms and conditions stated herein, you may not access the website or use our services.

CANADIAN & QUEBEC LAWS COMPLIANT | INTERNATIONAL DTC APPAREL | 30-DAY RETURNS | CUTOFF TIME: 8:00 PM EST

1. Online Store Terms & Eligibility

By agreeing to these Terms of Service, you represent that you are at least 18 years old or have reached the age of majority in your province or territory of residence in Canada.

  • You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to Canadian copyright and intellectual property laws).
  • You must not transmit any worms, viruses, malware, or any code of a destructive nature.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. Business Information & Applicable Law

This website is intended for customers in Canada and all orders are processed with the goal of providing a smooth and reliable shopping experience for this market. All transactions are conducted in accordance with applicable Canadian federal and provincial consumer protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation.

Store Name: North Boutique

Website: www.north-boutique.com

Customer Service Email: info@north-boutique.com

Registered Business Address (NOT a return address!):
North Boutique
9000 Boulevard Leduc
Brossard, QC J4Y 0E6
Canada

⚠️ IMPORTANT ADDRESS NOTICE: AUTHORIZATION REQUIRED FOR RETURNS

The registered business address listed above in Brossard, QC is strictly an administrative HQ and is NOT a return address.

Returns sent without prior authorization to our Quebec administrative office may not be received, inspected, or processed for a refund. All returns must be requested through customer service at info@north-boutique.com prior to shipping to receive proper RMA approval and the designated return facility address. Please review our full Return & Refund Policy for details.

3. General Conditions & Accuracy of Information

We reserve the right to refuse service to anyone for any legitimate reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

We strive to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all content is complete, error-free, or current. Use of the information provided on this site is at your own risk.

4. Products, Services & Price Modifications

  • Pricing: Product prices are subject to change without notice. We reserve the right at any time to modify or discontinue any part of the Service without notice.
  • Online Exclusives: Certain products or services may be available exclusively online through the website in limited quantities, subject to return or exchange only according to our Return & Refund Policy.
  • Display Accuracy: We make every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be completely accurate.

5. Order Acceptance, Billing & Order Modifications

We reserve the right to refuse or cancel any order placed with us at our discretion, including those suspected of fraud, unauthorized resale, or system errors. Accepted payment methods include those displayed at checkout (such as Visa, Mastercard, PayPal, and other supported providers). By placing an order, you authorize the charge to your selected payment method and confirm that all billing details are accurate and complete.

Order Modification & Exchange Cutoff: We accept order modifications and exchange requests prior to dispatch. However, please note that we operate with a strict daily order processing cutoff time of 8:00 PM EST (Eastern Standard Time). Contact info@north-boutique.com immediately if changes are needed.

6. International Shipping & Returns Overview

Shipping, return, and refund procedures are governed by our separate policy pages:

  • Fulfillment: We ship directly from our international fulfillment centers to provide you with the best prices. Estimated delivery times are typically 5–12 business days following order processing.
  • Return Policy: You may request a return within 30 days of delivery. We charge $0.00 restocking fees. Returns are accepted via postal shipping only following prior email authorization.

7. Third-Party Tools & Links

We may provide access to third-party tools or external links "as is" without any warranties, representations, or conditions of any kind. We are not responsible for examining or evaluating the content, accuracy, or privacy practices of third-party websites.

8. User Content & Feedback

If you send creative ideas, suggestions, proposals, reviews, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute such content. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, or violates any party's intellectual property or these Terms.

9. Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

  • (a) For any unlawful purpose or to solicit others to perform unlawful acts;
  • (b) To violate any international, federal, provincial, or territorial regulations, rules, or laws in Canada;
  • (c) To infringe upon or violate our intellectual property rights or the rights of others;
  • (d) To harass, abuse, insult, harm, defame, slander, or discriminate;
  • (e) To submit false or misleading order or personal information;
  • (f) To upload malware, spam, scrap site data, or interfere with security features.

10. Disclaimer of Warranties & Limitation of Liability

All products and services delivered to you through the Service are (except as expressly stated by us or required by law) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.

To the fullest extent permitted by law, North Boutique shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, arising from your use of any of the Service or any products procured using the Service.

11. Governing Law, Severability & Termination

Governing Law: These terms are governed and interpreted in accordance with the federal laws of Canada and the applicable laws of the Province of Quebec.

Severability & Entire Agreement: In the event that any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed. These Terms, together with our published policies, constitute the entire agreement between you and North Boutique.

North Boutique | Contact Details

For questions regarding these Terms of Service, email us at info@north-boutique.com | Website: www.north-boutique.com


Authorized Return Facility

North Boutique Returns
Address provided upon email request
International Fulfillment Center
(Prior email approval required)

Registered Business Address

North Boutique
9000 Boulevard Leduc
Brossard, QC J4Y 0E6
Canada
(Admin Only — No Returns Accepted)

© 2026 North Boutique | All Rights Reserved