Shipping Policy

North Boutique — Canadian Shipping & Logistics Guidelines | Last Updated: September 2026

At North Boutique (accessible via www.north-boutique.com), we are committed to providing reliable, transparent, and efficient shipping for all orders. This website is intended for customers in Canada, and all orders are processed and shipped with the goal of providing a smooth and dependable shopping experience for this market.

1. Shipping Costs & Service Coverage

We offer free standard shipping on all orders delivered within Canada, with no minimum purchase requirement.

• Shipping Fee: $0 per order.
• Applies to: All order sizes and eligible delivery locations across Canada.
• Sourcing: We ship directly from our international fulfillment centers to provide you with the best prices and selection.

2. Processing & Delivery Timeframes

*Note: Orders placed during weekends or public holidays will be processed on the next business day. Estimated delivery times may vary due to courier delays, weather conditions, regional logistics factors, or circumstances outside our control.

3. Order Tracking & Address Updates

• Order Tracking: Once your order has shipped, you will receive a shipping confirmation email containing a tracking link to monitor the delivery status online.
• Address Changes: If you need to update your shipping address, contact us immediately at info@north-boutique.com prior to our 8:00 PM EST cutoff. While we make every effort to update information, we cannot guarantee changes once the order has been processed.
• Undeliverable Packages: Customers are responsible for providing accurate shipping information at checkout. If a package is returned due to an incorrect address, refusal of delivery, or failure to collect, we reserve the right to charge additional costs for return and reshipment.

4. Damages, Returns & Customer Support

If you are not satisfied with your order or if your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at info@north-boutique.com. Return instructions and authorization will be provided after approval. For full details regarding returns, refunds, and Canadian consumer rights, please review our Return & Refund Policy.