Privacy Policy

North Boutique — Canadian Data Protection & Consumer Privacy Guidelines | Last Updated: June 1, 2026

At North Boutique (accessible via www.north-boutique.com), protecting your privacy is an essential part of providing a safe, curated, and trustworthy shopping experience. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, contact customer support, or otherwise interact with our services (collectively, the "Services").

Our store is powered by Shopify, which provides the underlying technology enabling us to deliver our online services to you. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. It does not include anonymous or de-identified data. We collect the following categories of personal information depending on your interactions with our Services:

Note on Payment Processing: Payment card details are processed directly by PCI-compliant payment gateways (e.g., Shopify Payments, PayPal). North Boutique does not capture or store full credit card numbers on its servers.

2. Sources of Personal Information

We collect personal information through the following channels:

• Directly from You: When you register an account, place an order, contact customer support, or provide feedback.
• Automatically via the Services: Through cookies, web beacons, and automated log files as you navigate our platform.
• From Service Providers: IT management, fraud prevention, analytics, payment gateways, and shipping partners engaged on our behalf.
• From Business & Marketing Partners: Third parties offering marketing, advertising, and technical integrations.

3. How We Use Your Personal Information

• Service Delivery & Fulfillment: To process payments, arrange international logistics, handle returns/exchanges, and manage your account.
• Marketing & Personalization: To deliver promotional communications, display relevant ads, suggest products based on past views, and evaluate campaign performance.
• Security & Fraud Prevention: To authenticate accounts, secure checkout, detect fraudulent activity, and protect our infrastructure.
• Customer Communication: To send tracking links, answer inquiries, and provide administrative updates regarding orders.
• Legal Compliance: To satisfy statutory tax obligations, respond to subpoenas, and enforce our terms and policies.

4. Disclosing Personal Information & Relationship with Shopify

In certain circumstances, we disclose personal information to trusted third parties for legitimate business purposes:

• Shopify & Service Providers: Hosted on Shopify, your data is processed to enable core store features, IT support, analytics, and cloud storage. Review the Shopify Consumer Privacy Policy for more details.
• Fulfillment & Carrier Partners: Delivery details are shared with international fulfillment hubs and couriers to ship orders (5–12 business days transit).
• Marketing Partners: Business partners helping us display personalized advertisements based on your shopping activity.
• Legal & Business Transfers: Disclosures made in connection with corporate restructuring, audits, or lawful government demands.

5. Children's Data, Security & Retention

• Children's Privacy: Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the legal age of majority.
• Security Safeguards: We implement administrative, physical, and technical safeguards. However, no internet system is 100% impenetrable.
• Data Retention: Information is kept only as long as necessary to maintain user accounts, fulfill purchases, satisfy legal obligations, or resolve disputes.

6. Canadian Consumer Privacy Rights & Choices

In accordance with applicable Canadian federal privacy legislation (PIPEDA) and provincial consumer privacy statutes, you may have the following rights regarding your personal information:

• Right to Access / Know: Request access to the personal information we hold about you.
• Right to Correction: Request that inaccurate or outdated information be updated.
• Right to Deletion: Request the deletion of your personal data, subject to statutory retention exceptions.
• Right of Portability: Request a copy of your personal data in a structured format.
• Unsubscribe / Opt-Out: Opt out of marketing emails at any time via the "unsubscribe" link in our communications.

To exercise any of these rights, contact us at info@north-boutique.com. You may also manage Shopify-processed privacy rights via the Shopify Privacy Portal Link. We will not discriminate against you for exercising your privacy rights.

7. Complaints & International Transfers

International Data Transfers: Your personal information may be transferred, stored, and processed outside Canada (including in the United States or European Economic Area). When transferring data internationally, we ensure recognized transfer mechanisms (such as Standard Contractual Clauses) are utilized.

Complaints & Inquiries: If you have concerns about how your data is processed, please contact us first. You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or your relevant provincial privacy commissioner.